Reply To: Insurance

#12711
SteveTSteveT
Member

Mackenzie Hodgson take a very long time to answer the phone I called before 2.30 today and it took 16 mins for them to answer and then was told they couldn’t complete a quote before 3pm when I had a meeting. They can try to call back but they are told to take any incoming calls before fulfilling promised any call backs.
Advice was to call after 4pm as its a bit quieter! So seems I need to set aside an hour of my time allowing for delay in answering the phone. Why not use the online form? the form is not completely clear and is asking for information they have told me they don’t need so its a chocolate teapot.